According to research «Automotive Performance, Execution and Layout (APEAL)», spent by institute J. D. Power and Associates, the mark has received the greatest number of positive responses from clients in 2009. At once four models — Golf GTI, Tiguan, Passat and Passat CC — became winners in the classes. Jetta and Routan (is on sale only in the USA), the taken second places, supplement the list of successful models Volkswagen. Moreover, any of other motor-car manufacturers has not received more than positive estimations according to probe «APEAL».
Over 80 000 new clients and leasing receivers from the North America have taken part in spent by institute J. D. Power interrogation about their satisfaction new cars. During probe cars were estimated on more than 80 parametres in areas of recycling, a complete set and dynamics of movement. Following the results of interrogation six models Volkswagen have received positive responses of buyers. Models Golf GTI and Passat have confirmed results of previous years.
J. D. Power and Associates is leading research institute in the world. J. D. Power regularly conducts probes and is engaged in the analysis of satisfaction of clients cars in the key automobile markets. Results of last probes «APEAL» in the North America are based on the interrogation of buyers spent on the average after three-monthly operation of cars.
